All items are custom made to order. My turnaround time is 1-2 weeks.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURNS & EXCHANGES:
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged: Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order? Please contact me at email@example.com if you have any problems with your order.
Frequently asked questions:
Do you offer custom letterpress printing? Yes, I love custom work. I am able to custom print any design in any color of ink or paper type. The minimum order is 100pcs. Please convo me for further information.
Do you offer custom orders on growth charts? Yes, we offer several different options on wood types and stains as well as custom font engraving. If you would like something that is not listed in our shop, please convo us! We will do our very best to accommodate your request.
What is your turnaround time? Every item is made to order so my turn around time is about 1-2 weeks for growth charts and rustic signs and one to two business days for in stock letterpress items.
Due to the extremely high demand for my products, please note that all shipping times are estimated. I do my very best to meet them, but if you need your item for a specific event, please contact me directly.